Safety

Trust & Safety Center

Your guide to a positive Verifico experience

Nothing is more important
than your security and
peace of mind.

We know that making decisions about financial service providers can be intimidating and even a little scary. You want to know that your information is secure and you are working with a professional who will get the job done. Until now, there really hasn't been a marketplace to meet your needs. Verifico has created the first secure and transparent environment designed specifically for financial services that allows you to make informed decisions and conduct safe transactions. We are constantly adapting and expanding our specialized set of features, tools, and communication channels to give you the confidence you need to work with your financial service providers. Best of all, if you ever need us, we're here with a team to support you.

These are the key features that form the foundation of our commitment to creating a secure and trusted marketplace for financial services accross the USA.

Core Elements of the Verifico Secure Experience

Security

Verifico uses the same 256-bit encryption and physical security that banks use to secure your data. Our practices are monitored and certified by VeriSignTM. Dedicated Verifico Security Team. Every transaction is monitored by Verifico security agents

Real Time Performance Statistics

Each service provider profile will include real time verified performance statistics for all services performed through the Verifico platform. Like other online marketplaces, those who provide the best services achieve the highest ratings.

Profiles

Service Provider profiles empower providers to establish their reputation and users to research potential providers and their services. All provider profiles have verified phone numbers and email addresses. In addition, profiles can showcase a variety of verification levels the provider has passed. For Example:

  • Company and/or Personal Identification Verification
  • Company Background Check
  • Personal Background Check
  • The Better Business Bureau® Report Review
  • Scam Alert Database Check
  • Submission of 2-4 Direct Client References

Authentic Reviews

Users can only leave reviews after they have engaged in a service through the Verifico platform. This means that Verifico reviews are an actual reflection of a real transactions between users and providers on the site, and experience drives reputation. Trusted reviews are an integral component of the Verifico marketplace.

Secure Payments

All financial transactions are facilitated through our secure payment processing system called PAYv, ensuring easy, safe transactions. Funds can be uploaded to your PAYv account by credit card, e-check, bank transfer or PayPal, and invoices can be paid with the push of a button.

Escrow Feature

When a deposit is required by a service provider, the PAYv escrow feature allows you the security of knowing your funds will not be released until the service is completed and the service provider knows that the funds are available for dispersal upon completion.

Customer Support

Our dedicated customer support team is available, via phone, email, and live chat to help you with any questions you might have about your account.

Platform Tools

We've built a number of innovative tools into our system to assist you through the process of discovering and engaging a financial service provider to make the experience as smooth and safe as possible.

Full Help Center

We recently upgraded the Verifico Help Center in response to our valuable user feedback. It's easy to navigate and find what you're looking for, and now includes richer content and tutorial videos.

Privacy Controls

This is your personal information - you control who you allow access. Users have detailed control over the privacy access of their profiles and applications. Allowing access to one service provider, does not give it to any others. That is why you can't share an application from one provider to another. The security of your personal data is paramount.

Messaging System

Get to know your service providers with our messaging system. Ask questions, discuss expectations, qualifications, requirements, time frames and get comfortable before you enroll. If you have any questions about using the tools on the platform, let us know right away and our customer support team will be happy to help.

It is very important to note that one of the key terms of service for the providers is that all communication be done through the messaging system on the platform. This is to protect both parties. In the event that there is an issue, our Dispute Resolution Team has all the information available to help resolve it. Verifico has designed this system to keep everyone safe from fraud. If someone asks to work with you outside the system, Don't Do It. This is in direct violation of the terms of service. More importantly, if you go outside the system, we would be unable to help resolve the an issue should you have one.

Social Connections

Service Providers and Clients can verify their accounts by connecting to their social media accounts like LinkedIn, Facebook, Twitter, and more. See what friends have to say about other Verifico users, and make better decisions socially.

Supporting You Behind The Scenes

We're always here. In addition to the features available on the website, we work behind the scenes to help make the marketplace safe and secure.

Customer Support Team

We offer a team of dedicated agents to support you as you use the marketplace. They're working on the front lines to help you via email, live chat, and telephone to help make your user experience safe and easy.

Security Team

Verifico has a dedicated team of Security agents that are solely focused on keeping the Verifico community as safe and trusted as possible. They're responsible for continuously developing new features and services that make our community safer.

Dispute Resolution Team

If you ever have a dispute with your service provider, you are not alone. We have an experienced dispute resolution team available to help resolve any issues between you and your service provider.

Marketplace Moderation

An experienced team continuously monitors the marketplace to investigate listings, messages, profiles, reviews and any violations of the Verifico terms of service. Our advanced, proprietary back-end tools weed out fraud to ensure the marketplace remains safe and secure.